Return and Refund Policy

Returns
We want you to love your purchase. If you are not completely satisfied, you may request a return within 14 days of delivery.

•    To be eligible for a return:

•    Item must be unused

•    Item must be unwashed

•    Item must be in original condition

•    Item must include original packaging

Non-Returnable Items
The following items cannot be returned:

•    Final sale items

•    Gift cards

•    Items damaged through misuse

•    Custom or personalized items

Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
If approved, your refund will be processed to the original payment method within 5–10 business days.
Shipping costs are non-refundable.

Exchanges
We replace items only if they are defective or damaged. If you need an exchange, please contact us at:

support@elheirs.com

Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect.