Shipping Policy

Processing Time

Orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped on weekends or holidays.

Shipping Time
Estimated delivery times:

•    United States: 3–7 business days

•    Canada: 5–10 business days

•    International: 7–21 business days

Shipping times may vary due to carrier delays.

Order Tracking
Once your order ships, you will receive a tracking number via email.

Shipping Address
Please ensure your shipping address is correct at checkout. El Heirs is not responsible for packages shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages
El Heirs is not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier.